FAQ

  1. What types of accessories do you offer? Our store offers a wide range of women's accessories, including handbags, scarves, hats, and belts. We source our products to ensure a diverse and trendy selection.

  2. How can I find the right accessory for my outfit? You can browse our collection by category, color, or occasion to find the perfect accessory. If you need further assistance, our style guide and blog provide tips on how to match accessories with your outfit, or you can contact our customer service for personalized advice.

  3. What payment methods do you accept? We accept various payment methods, including credit and debit cards, PayPal, and other online payment platforms. For more detailed information, please visit our Payment Options page.

  4. How can I track my order? Once your order is shipped, we will send you a tracking number via email. You can use this number to track your package on our website or the carrier's website. If you have any issues with tracking your order, please contact our customer support team.

  5. What is your return and exchange policy? We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition and packaging. For detailed instructions and conditions, please visit our Returns & Exchanges page.

  6. How do I care for and clean my accessories? Different materials require different care methods. We provide specific care instructions on our website and with your purchase. Generally, it's recommended to keep your accessories dry, clean them gently with a soft cloth, and store them properly when not in use.

  7. Do you offer any discounts or loyalty programs? Yes, we offer seasonal discounts, promotional codes, and a loyalty program for our customers. Sign up for our newsletter to stay updated on special offers, and join our loyalty program to earn points with every purchase, which can be redeemed for discounts on future orders.